The task of integrating eCommerce into your retail stores can be a little daunting. With a large number of integrations under our belt, we are well experienced in eCommerce integration, here are a few tips and ways you can work alongside your web developer to help them succ...
Follow the instructions below to create new products:
Go to Inventory > Explorer > Click the level in the tree where you want to create your new product. Clicking the “Plus” symbol next to your system and navigating further down the tree will pre-populate variou...
The product price rule feature in TRIMS allows you to create and centrally manage a promotion that will be automatically started on a user-defined date and automatically ended when the user chooses.
This is much more efficient than having to manually ch...
If you have sales that are missing, the chances are that you have some sales from a website or file import that are unrecognised. This is easy to check and rectify.
To fix this you will need to go to transaction audit, change the period to the relevant time frame, and cl...
TRIMS is an application designed for a Microsoft Windows environment, this means that natively it does not support OS X. There is however a workaround; by using a piece of software called “Parallels”, you can install windows in the background of Mac OS X which allows you to...
Custom grid layouts within the TRIMS client interface can be saved and recalled from the star icon located in the top right corner of the grid.
What changes can be saved?
Saving a gr...
If you have recently upgraded to windows 10 and are experiencing a ticket printing issue, please get in touch with support.
If your tickets are not printing, check for these three common causes:
Is the printer ready?
In the case of having one product with multiple variants which you want to split out into its own product,
Drill down on the product to the selected variant e.g. colour.
Make sure you have selected the pencil in the navigation pane.
Right click on the variant, the...
Touchretail are continuously adding new Features and Apps. These by default are not added to User Groups, these need to be added if you want your users to have access to them. We do not automatically set these as standard because there may be users that do not have rights to ...