TRPresents is the software used to display both media and, current transaction information to the customer at the point of sale. If you have a customer facing display (excluding dotmatrix displays), you can use TRPresents. If you are unsure please contact support.
To set consent on customers in TRIMS CRM
The TRPresents files that can be configured by the user are located in the below paths:
Contains movie based media.
Contains slides for image based slideshow. These must be in separate folders (See below “Configuration of media folder structure”)
File Containing customer facing transaction information configuration
File containing paths for media to be displayed
Configuration of Media Folder Structure
Images need to be located in a folder (playlist) within the following path:
For example you could have the below path:
And then another folder (playlist):
Likewise, .MOV files need to be located in the root of the below path however, a subfolder is not required:
An example would be as follows:
Configuring Displayed media
Any media that you wish to display must be referenced in the file “Playlist.txt”
The image playlists you have created must be referenced as below:
You can display as many playlists as required:
Movies are referenced in a similar way however the specific file names need to be entered: MOVIE|Filename.MOV
As with the playlists, you can display as many Movies as required:
A completed playlist.txt could look something like the below:
Configuring Customer Facing Transaction Information Format
Within C:\TR_SS\ there is a file called “Config.txt”.
Config.txt contains the information that makes up the customer facing transaction data:
This can be configured as required, giving you the ability to change everything from the welcome message to the font size to the gradient of the background.
All changes to fonts, colours and sizes must only be made if you have either backed up the file by copying it to a different path or if you are confident that the changes being made are correct and valid.