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• How to Bulk change product VAT percentages

  This guide is to show you how to increase or decrease VAT % on any/all products in TRIMS. 1. Go to Inventory>Explorer 2. Select the small edit pencil  3. Right click on the category you want to change the VAT on (This will change every category/product within it!) t...

• FUSE - Console

  The FUSE console is located at https://fuse-console.swanretail.co.uk/login  The first screen you are presented with is the dashboard and an overview of activity.  Total lifetime instances means all users who have installed the app. Total active is the amount of people wh...

• Sending TRIMS CRM customers to FUSE

  Head into the customers CRM section of trims. In here you can filter your customers to generate a list you require. for more information on filtering CRM customers, please see https://youtu.be/aBK4SvylrjA Select all the customers (ctrl a) and right click them. You...

• Extending CRM Gift Vouchers/Cards & Credit notes

  This guide is to show you how to extend any CRM gift voucher using TRIMS. you will need the complete CRM gift card number or credit note number underneath the large barcode including the "$" but not including the "*" at either end go to customers>C...

• Pay By Klarna - The Customer Journey

  It's super easy to pay by Klarna. Interested to see the customer journey? Check it out... Paying by Klarna is really that simple! Interested? Raise a ticket with your details and we will contact Klarna on your behalf.

• Sales / Sales List

  The sales list report is ideal for reporting on a transaction-by-transaction basis. The report covers users, exact dates and time, receipt numbers and much more specific transaction information Example Columns Transaction Branch: Location of the transaction Type: Eith...

• Store Takings Basics

  Please note TRIMSm Store Takings currently does not report on sales from website or a website location. Store Takings is a tool for observing sales without the need to access the TRIMS back office system. Allowing an overview of how your locations are performing, much like t...

• Automatic Alias Generation

  The Aliases facility in TRIMS allows you to automatically generate aliases using a combination of fields from TRIMS. This gives the user the ability to automatically generate custom aliases from the existing product data: Log into TRIMS and go to ‘Structure’ and then to ‘Al...

• Voyager 1400g Manual

  If the below guide does not load, please download the PDF file from the document footer.

• Reserved Stock Management

  Reserved stock is a facility in TRIMS POS that allows you to put items to one side and allow customers to pay a deposit. In TRIMS, you can manage items put onto reserved stock from all devices and locations. To view an overview of your reserved stock: Log in to TRIMS and g...