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• Identifying Anomalies with Vision Reports

  Sometimes you can run a report in vision and see that the figures don’t appear correct. In the majority of cases, this is due to incorrect figures in TRIMS (average cost, retail etc). The best way to identify the cause of the erroneous figures is to run the report at a lower ...

• CS3000 Pairing Instructions

  If the below guide does not work, please download the PDF file from the document footer.

• Sales / Ranked Sales

  Similar to the 'Best Sellers' reports, Ranked Sales is a report that ranks sales based on the chosen sorting, grouped by the specified grouping critera. Unlike 'Best Sellers', this report only reports stock of sold items, not the entire grouping level of s...

• Sales / Best Sellers

  Similar to the  'Ranked Sales' report, Best sellers is a report that ranks sales based on the chosen sorting, grouped by the specified grouping critera. Unlike 'Ranked Sales', this report also reports on all in stock items. Example Columns Stock Las...

• Inventory / Transfer Summary

  Transfer Summary is used to report on the quantity and value of products transferred. You can  Example Columns Transfer In Cost:The cost value of the goods being transferred in. Retail:The retail value of the goods being transferred in. Quantity: The quantity ...

• Cash Drawer Not Firing - ODP333

  Below is an official guide from Aures (the manufacturer of the ODP333 printer) detailing how to rectify issues with the integrated cash drawer not opening automatically:

• TRIMS CRM Overview

  If the below guide does not work, please download the PDF file from the document footer.

• Pickstation Overview

  How to use Pickstation: Pickstation is used to fulfil sales from your website. Once set up in TRIMS a support agent will install the software on your computer/till. 1 -Picking Notifications When a pick is available you will see this icon appear the number denotes the numb...

• Checkout Price Rules: Meal Deal

  The ‘meal deal’ is a commonly run continuous promotion run by organisations that sell food. The common implementation of this encourages the customer to purchase a ‘Main’ item, a ‘snack’ item and a drink for a set price as per the diagram below: To create a Meal Deal promot...

• Product Price Rules: Reusing A Previous PPR

  When creating a new promotion, one way to speed up the set up process is to use a previously used price rule. You can do this by using the filter under Picker in Product Price Rules. Click the plus next to the Filter Icon to expand the filtering options. Go to Miscellaneo...