Welcome

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How Support Works 2

• How Support Works - Important Read First!
• How to use the Knowledge Base and Support Portal (Video)

Training Courses 2

• TRIMS - Basic Training (Course)
• TRIMS - Product Manipulation (Course)

TRIMS Back Office

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Product Creation 3

• Creating a Product without Variants (Video)
• Creating a Product with Variants (Video)
• Basic steps to Create a New Product

Product Manipulation 6

• Copying Products to other Locations (Video)
• Moving Products and Variants (Video)
• Adding and Renaming Variants (Video)
• Changing Variant Display Order, i.e. Sizes
• Bulk Modify Tags (Video)

See all 6 articles

Product 'How to' Guides 9

• How to Set New Price Records (Video)
• How to Change Prices from within Item Listings (Video)
• How to Use Pack Sizes
• How to Add Alias Barcodes i.e. for Amazon (Video)
• How to Auto Assign GTIN/EAN Barcodes

See all 9 articles

Label Printing 3

• Queuing & Printing Barcode Labels (Video)
• Troubleshooting Label Printing
• Labels Printing Faintly (Zebra GK420/GX430)

Purchasing 7

• Creating a Purchase Order (Video)
• Adding to a Pending Purchase Order (Video)
• Receiving a Purchase Order (Video)
• Cancelling a Purchase Order (Video)
• Entering Delivery Costs Retrospectively

See all 7 articles

Transferring Goods 7

• Creating a Goods Transfer (Video)
• Receiving and Cancelling Goods Transfers (Video)
• Goods Transfer Documents To Multiple Stores
• Quick Transfer between Locations (Video)
• Transferring Goods from within Explorer

See all 7 articles

Stock Management 5

• Adding Stock to a Product (Video)
• Returning Goods to Supplier (Video)
• Stocktake practical guide for TRIMS (Cipherlab)
• Writing Off Stock
• Stock Valuation (Cost Calculation)

Promotions 4

• Creating a Price Rule Promotion (Video)
• Product Price Rules - Basic
• Bulk change Loyalty Point Multipliers (Video)
• Reusing A Previous Price Rule

Filtering & Search 4

• Configuring Searchable Attributes
• The Basics of Filtering
• Filtering for Low Stock Levels
• Filtering to find Blank Aliases

Data Analysis 4

• Sales Matrix Overview (Video)
• Listings Overview (Video)
• Product Audit (Video)
• Location Listings

Vision Reporting 5

• Creating Vision Reports (Video)
• Vision Overview
• Hiding Columns in Vision Reports
• Report - Audit Feed (For Concessions)
• Include / Exclude Stock & Sales Options

Vision Reports 7

• Vision Report Compilation v1
• Financial / Financial Summary
• Financial / Stock Movements
• Financial / Transaction Analysis
• Sales / Last 13 Weeks

See all 7 articles

Customer Analysis & CRM 4

• TRIMS CRM Overview
• Viewing Customer Transaction Data
• How to Anonymise a Customer
• How to Set Customer Communication Consent Statuses

Import & Export 5

• A Guide to Preparing an Excel Product Import File
• Generating Unique Barcode References for Product Imports (Video)
• Basic Sales Import File - Example
• Exporting Listings
• Product Import Data Format Guide

Devices, Users & User Groups 3

• Adding New Features to TRIMS
• Managing Users
• Toggle Transaction Processing

System Housekeeping 2

• Correcting Unrecognised Sales
• Correcting Cost Prices Retrospectively

System Configuration & Settings 3

• Setting Date Periods
• Saving Grid Layouts
• System Setting

Misc 1

• Downloading a HHT Barcode Verification File

Installation 1

• Installing TRIMS With Parallels

TRIMS Connectors

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Magento v1x 3

• Magento v1x - Best Practices
• Magento v1x - Products Missing from the Progress Queue
• Magento v1x - Products Stuck in the Progress Queue

TRIMS API 5

• TRIMS API - Helping your eCommerce Developer (Video)
• TRIMS API - Best Practice for eCom Integration
• TRIMS API - CRM Integration Overview
• TRIMS API - CRM Gift Card Integration
• TRIMS API - API Reference

Shopify 2

• Shopify - Connector Overview
• Linking TRIMS to an existing Shopify website

TRIMS POS

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Products & Presets 1

• Creating POS Presets

Till Configuration 4

• Creating Reason Codes
• Changing the Receipt Footer
• Setting up Customer Display - A Technical Guide
• Till Settings Profiles

Till Reporting 1

• Reprinting Receipts and Z Reads

Customers and Accounts 1

• Reserve Stock Facility

TRIMS Mobile

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TRIMSm Setup 2

• Configuring TRIMSm User Access
• Connecting TRIMSm and Updating Local Data

TRIMSm Capture 1

• The TRIMSm Capture user interface